Our Commitment to Privacy

The uSafeUS® application is a confidential resource committed to protecting your privacy. Our primary goal is to provide you with good service and a resource to make campuses safer. We understand that you may have questions or concerns regarding your personal information and how it will be used. To make this privacy policy easy to find, it is available both from the home page of the uSafeUS website at uSafeUS.org (the “website”) and through our mobile application. You may also email us at prevention.innovations@unh.edu with any privacy-related questions.

Applicability of Privacy Policy

Throughout this policy, we use the term “personal identifying information (PII)” to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been aggregated and/or anonymized so that it does not identify a specific user.

The University of New Hampshire Prevention Innovations Research Center (PIRC) does not collect and will never transmit the following PII,

• your name;

• usage of the app by a specific person;

• details or the very fact of a sexual assault incident

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third party services that may collect information used to identify you.

Links to privacy policy of third party service providers used by the app:

• Google Play Services

• Firebase Analytics

• Crashlytics

Log Data Collection in the Case of an Error: Whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies: Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Evaluate Effectiveness: In order to evaluate our effectiveness and improve our services, we collect aggregated and anonymized data. Any and all data collected is stripped of PII, and only data related to feature use and functions within the uSafeUS app will be collected. For example, we may collect the number of active users at their institution, as well as the frequency of use of app features and content, including some data about use at specific times or days. This does not identify a specific user.

When you use our mobile application, we collect your smartphone user id (UUID) and your cell phone number. UUIDs are used to provide relevant push notifications from your selected campus. Cell phone numbers are used to connect uSafeUS users to enable them to use GPS tracking within the safety feature “Expect Me”.

When you visit the administrator dashboard (dashboard.uSafeUS.org) your standard web log-in information is collected. When you visit uSafeUS.org or campus.uSafeUS.org, standard web analytics, such as your browser type and the pages you accessed on our website are collected. We also may collect certain geo-location information such as the location of your device (such as your computer, phone or tablet). If you do not agree to our collection of this information, you should not use our Service.

How Long We Retain Your Location Information: uSafeUS will only collect your exact location when you enable GPS tracking with another uSafeUS user via “Expect Me”. Your location is temporarily stored on our servers and  is shared with other uSafeUS users to whom you give permission to track you.

All location data is deleted from our servers within one hour of either the “Expect Me” timer expiration or when you stop the timer, whichever comes first.

All location information is encrypted in transit.

How We Share Information

PIRC will not rent, sell, trade, or otherwise share PII with third parties, other than OneSignal, a third-party service provider used to send push notifications. OneSignal accesses only device IDs and phone numbers to send these messages and does not retain or share this information. 

Links to Other Sites

uSafeUS contains links to external websites that we cannot guarantee are up-to-date, secure and/or confidential; use of those links are at your own risk, and we do not make any warranty or promise regarding those websites or their privacy practices.

We strive to ensure security on our systems. Despite our efforts, we cannot guarantee that information may not be accessed, disclosed, altered or destroyed by breach of our administrative, managerial and technical safeguards. Therefore, we urge you to take adequate precautions to protect your personal data as well, including never sharing your password with anyone.

Information From Children

The uSafeUS app is not intended for children under 13 years of age, and we do not knowingly collect PII from children under 13. If we learn we have collected or received PII from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at prevention.innovations@unh.edu.

Changes to this privacy policy and notification

We will update this policy if our data collection practices are changed. If we make any changes pertaining to our collection, retention, use or sharing of PII, we will make the update on our website first. The most up-to-date version of this policy is located on our website.

How We Use the Information We Collect

Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, fun and customized experience. We may use your UUID and campus location address information to:

• provide the services and customer support you request;

• create and send custom notifications and alerts related to the app;

• customize, personalize, measure, and improve our services and the content and layout of our website;

• send you updates about new products and services that we are offering to customers;

• compare information for accuracy and verify it with third parties; and

• perform other duties as required by law.

Terms of Use

This privacy policy is subject to, and governed by the Terms of Use, to which you agree by accessing, downloading or using the uSafeUS® application.

How To Contact Us

Any questions about this privacy policy should be addressed to prevention.innovations@unh.edu

Effective Date: December 1, 2019